"We have had very positive feedback on the system"

Cyberfort is a UK based all-encompassing Cyber Security services provider. They deliver cyber security services which keep their customers people, data, systems and technology infrastructure secure, resilient and compliant.

Challenges with previous expense process

Cyberfort previously relied on a manual, spreadsheet-based system for managing expenses, with approvals conducted via email.

This approach resulted in delays in expense processing and introduced the potential for manual errors, either during data entry or when finance teams were unaware that a claim fell outside of company policy.

Choosing ExpenseIn for simplicity and security

Cyberfort chose ExpenseIn due to the quality and simplicity of the approval platform.

We chose ExpenseIn as we were very happy with the quality and simplicity of the approval platform and ease of access for our staff.

It was also crucial for Cyberfort to ensure that ExpenseIn's cyber security standards aligned with their own.

As a cyber security firm we needed to ensure that the system was held to the strictest cyber security standards.

Their collaboration with the customer success team, along with a clear implementation plan, ensured a seamless transition.

Cyberfort's integration with Netsuite has eliminated the manual process between systems, reducing the risk of errors.

Positive end-user feedback

Following the implementation of ExpenseIn, Cyberfort's finance team has been met with positive feedback from their end-users.

We have had very positive feedback on the ways of working of the system, and the ease of processing expenses smoothly and efficiently, so that our staff get paid as soon as possible.

Great support and useful newsletters

Cyberfort has received great support from ExpenseIn, with the team providing both responsive assistance when needed and proactive check-ins to ensure ongoing satisfaction with the platform.

We have had great support from ExpenseIn when required, and even when it’s not reactive work, the team have proactively reached out to us when required to check-in.

Cyberfort benefits from ExpenseIn's newsletters and update emails, which help ensure compliance with tax and expense policy changes.

The newsletters and emails that we receive when there are updates to things such as tax, etc. that might affect expense submissions are great at ensuring we remain compliant.