"For our employees, the time taken to submit an expense claim and have it approved by their Line Manager has reduced by 80%."

TVS Supply Chain Solutions is a global provider of logistics and supply chain services, offering tailored solutions across sectors like automotive, defence, and healthcare to improve efficiency and reduce operational costs.

Previous manual processes

TVS previously relied on a paper-based expense process, where employees submitted forms and receipts for manual approval.

“We previously used a paper-based manual expenses process. Employees filled out an expense claim form, attached receipts and got physical approval before passing onto the Finance team for processing.”

Streamlined expense processing

TVS employees now submit expenses much more quickly, using the mobile app to file claims on the go, making the process easier and more efficient.

“Employees submit their expenses on the go via the app so it makes it much easier for them to submit."

TVS employs two people in their Finance team and they now process nearly double the number of expense claims compared to their previous manual system.

"In terms of the volume of claims, we are processing around 50% more claims than when we were using the paper-based manual expense process."

Choosing ExpenseIn

TVS chose ExpenseIn primarily for its cost-effectiveness on a per active user basis, flexibility with no long-term contract, and its user-friendly interface. Their employees have responded positively to ExpenseIn and enjoy using the system.

“Our employees have welcomed Expensein and enjoy using the system."

ExpenseIn’s excellent support

TVS rates ExpenseIn' support team highly, praising their quick responses and reliable assistance.

“I would rate the support team as 10 out of 10, they have always been very quick to respond to queries and provide the necessary support.”

Speedy reimbursements = happy employees

Since using ExpenseIn, TVS has seen a major improvement in reimbursement times, with Line Manager approvals now happening almost instantly through the system.

“The time it takes for employees to obtain Line Manager approvals is almost instant. Instead of having to obtain a physical signature from their Line Manager, they submit their claim on ExpenseIn and can receive electronic approval within seconds."

ExpenseIn has cut submission and approval times for TVS by 80%.

"For our employees, the time taken to submit an expense claim and have it approved by their Line Manager has reduced by 80%."

Improved carbon reporting tools

ExpenseIn is also helping TVS meet carbon reporting requirements through improved CO₂ tracking.

"For compliance, ExpenseIn has given us the ability to start reporting on CO2 emissions to help us meet carbon reporting legislation requirements relevant to our business."