ExpenseIn Awarded 3 Gartner Badges for 2025: Support, Features & Value

By Ashley FerroMay 8, 2025
Share:

We’re proud to share that ExpenseIn has been awarded three “Best Of” badges by Gartner Digital Markets for 2025 – our first ever category wins and a huge milestone for the entire team!

New G2 Badges announcment blog_inlineThese awards are based entirely on reviews from real users and highlight products that consistently receive high ratings across key areas.

We’re thrilled to have been recognised in the Expense Report Software category for:

  • Best Customer Support

  • Best Functionality and Features

  • Best Value

To qualify, products must average 4.5 stars or higher over the past year and rank in the top 25% of their category. Each badge is awarded based on specific review fields – like value for money or support quality – and confirmed by Gartner’s research team for category fit.

You’ll find these badges featured on Capterra, GetApp, and Software Advice, trusted platforms used by thousands of businesses to evaluate software every day.

A Milestone for the Whole Team

"This has been a true team effort. Customer support starts at the very first interaction and carries on through every team – Sales, Implementation, Support and Customer Success. Providing a 5-star service is who we are, and we never want to compromise on the standards we’ve set.”

Rich Jones, Managing Director at ExpenseIn

This recognition is a meaningful step in our journey to becoming the stand-out leader in the mid-market space. Now, as part of AccountsIQ, we’re continuing that journey together – driven by our shared commitment to helping businesses take control of their finances through smarter, more connected solutions. 

What This Award Means to Us

Being recognised for customer support, functionality, and value means a lot, because those are the things we’ve always cared about most. We’ve worked hard to build a product that’s not just feature-rich, but genuinely easy to use and backed by support that feels personal. 

These badges reflect not just the product we’ve built, but the way we work – listening carefully, improving continuously, and making meaningful updates along the way, like the recent launch of our new UI. 

Thank You to Our Customers

These badges are only possible because of you. They reflect your experiences, your feedback, and the trust you’ve placed in us – and we couldn’t be more grateful.

The ideas, challenges, and suggestions you’ve shared have helped shape ExpenseIn into the platform it is today: supporting teams in over 50 countries, processing more than a million expenses every month, and growing with a 98% annual customer retention rate.

Thank you for being part of the journey. We’re proud of what we’ve built together, and we’re only just getting started!