"User friendly interface, cost effective and provides greater level of reporting and analysis."

Atelier Capital Partners Ltd is a specialist real estate lender offering short to medium term finance solutions for residential and commercial development projects. Their product offering includes short-term bridging loans and development funding. Institutionally backed, they provide flexible funding options tailored to property professionals across the UK.

Previous expense process

Atelier previously relied on manual expense processes, such as using Excel spreadsheets. They found the process to be time-consuming, error-prone, and often delayed during approvals and payments.

"We used to record expense claims in excel. This process was time consuming, prone to error and subject to delays during the approval and payment process."

Choosing ExpenseIn

Atelier chose ExpenseIn for its user-friendly interface, cost-effectiveness, and the enhanced reporting and analysis it provides. The integration with Sage has also enhanced the speed and accuracy of their accounting processes.

Saving time and improving accuracy

Since using ExpenseIn, Atelier has seen major benefits including improved expense tracking, greater reporting accuracy, support for ESG reporting, and significant time savings in submitting and processing claims.

"[Since using ExpenseIn, the biggest benefits have been] tracking expense claims, reporting accuracy, ESG reporting, reducing the amount of time to complete expense claims and getting them paid."

Positive reception among end-users

Atelier’s end-users find ExpenseIn easy to use, submit expenses more regularly, and value the ability to track claims and send approval reminders.

"Our end-users find the system user friendly, encourages them to submit expense claims more frequently, like that they can track their expense claim and send chasers to get them approved."

Great support from ExpenseIn

Atelier makes use of ExpenseIn's support to quickly resolve issues and finds the webchat support highly effective.

"We use the company knowledge base which is easy to find resolutions to issues and the webchat which is very good."