"Card processing has been streamlined to a simple review, approval, and import process, delivering substantial time savings."

Communicate Technology is an IT, telecoms and cyber security specialist, keeping over 500 businesses and 50,000 users connected and secure across the UK. Their services span network infrastructure, telecoms, cyber security, IT support and cloud services, delivered through their own full-fibre network and a nationwide team of engineers and experts.

Previous expense process

Before ExpenseIn Cards, Communicate Technology relied on commercial credit cards that produced a single monthly statement shared across all cardholders, with Finance waiting on receipts before manually reconciling expenses. This limited visibility until month end and often delayed the ledger close.

"This approach was highly manual and resource-intensive, resulting in delays in receipt submission and increased administrative burden on the Finance team."

Switching to ExpenseIn Cards

Since implementing ExpenseIn Cards, Communicate Technology has gained real-time visibility of card transactions and far greater control of spend. Automatic prompts at the point of transaction mean faster receipt submission, while auto-populated transaction details and automated imports have cut admin for both end users and the Accounts team - supporting a faster, more reliable month-end close.

"Users are automatically prompted to submit receipts at the point of transaction, resulting in faster submission times and a substantial reduction in missing or late receipts."

Time savings and control

Finance now spends far less time chasing outstanding receipts, with card processing reduced to a simple review, approval and import flow. Reduced manual handling has improved compliance and accuracy, while real-time control over spend limits, expense types and cardholders removes the need to wait on the card provider.

"ExpenseIn provides enhanced control over card usage, allowing spend limits, permitted expense types, and cardholders to be managed directly and in real time."