"Our employees are happier as they are getting paid quicker"

- Industry
Charity
- HQ
Bristol, England
Products used
Expense management
Our employees have welcomed the new system; they now get paid much quicker for their expenses and mileage claims and are much happier with the new process.
Brandon Trust was formed in 1994 by the merger of the Buttress Trust and the South Avon Housing Association. Today, Brandon Trust is an independent charity, supporting around 1,600 children, young people and adults with a learning disability, autism or both.
Speeding up reimbursement
We identified that it was taking a long time for our employees to get paid, typically we found that employees were waiting as long as 90 days to get reimbursed for their expenses and mileage claims. In addition to this, our finance team were dealing with a very manual and time-consuming process when dealing with the shear amount of payroll each month.
It was an easy decision for us to single ExpenseIn out as a preferred solution. Our then Head of Finance had successfully implemented ExpenseIn in a previous company and was confident that ExpenseIn would prove itself again at Brandon Trust. We have equally experienced success as a result of implementing ExpenseIn.
An expense process that typically would have taken months has now been significantly reduced.
ExpenseIn's support is really helpful
Our employees have welcomed the new system; they now get paid much quicker for their expenses and mileage claims and are much happier with the new process.
The employees understood how to use ExpenseIn straight away and have been able to make good use of the extensive and easy to use training videos.
In addition to the great videos, we have found the online support really helpful. The support team have always been able to assist us with any query and are very knowledgeable of the system.
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