"Everyone on our side loves how the customer service at ExpenseIn is incredibly detail orientated."

The FourSynergy Group is a leading UK provider offering an end-to-end service that spans the four core pillars of social care: Care, Housing, Development & Investment.

Saving time and money

The FourSynergy Group faced cost-related challenges with its previous expense management solution. Switching to ExpenseIn provided a more affordable alternative.

For the end users the mobile app is great and makes it simple to move between the app and desktop application. Overall, they find it very easy to use. For the back-office team, we have found it easy to see what has come through for approval and easy to set up.

One of the most significant benefits experienced was time savings. ExpenseIn’s direct integration with Sage 50 allowed for effortless data imports, offering a substantial improvement over their previous expense management solution.

Exceptional support and impact

The FourSynergy Group experienced excellent support from ExpenseIn and its detailed customer service stood out. The online chat feature allowed quick, efficient and personal query resolution without the need for phone calls.

The personal and accessible support has exceeded all expectations.

Expanded its use to manage overtime submissions

The back-office team saved considerable time processing and reviewing expense claims. Additionally, as a byproduct of the success of implementing ExpenseIn for standard claims, the FourSynergy Group expanded its use to manage overtime submissions. This was originally not something they intended but it has been successfully introduced and reduces the margin for error from individuals submitting their overtime.